Hands-free documentation for people whose hands are busy
Your technicians look, say one thing, and the record is written.
Sightline Agents connects camera glasses to the software your shop already runs. A technician narrates what they see. The supplement line, the work order, the punch item or the estimate is created, with the photo attached, before they put the tool down.
The glasses are a camera and an earpiece. The phone in the technician's pocket does the thinking. Your estimating system, CMMS or property software is where the result lands, through its own API and its own approval rules.
LOOK
The camera sees what they see
Nameplates, VINs, damage, gauges, an empty facing. About one frame a second, only while a session is on, never in restricted zones.
SAY
They narrate, hands on the work
"Capacitor reads 3.2, rated 5, failed." "Room 214, nail pop, drywall sub, Friday." Plain speech, no menus.
CONFIRM
It reads the record back
Every write is spoken back and waits for a yes. Nothing is posted on a guess. The confirmation is logged with who said it and when.
WRITTEN
Your system holds the result
Estimate line, work order, punch item, job note or receiving discrepancy, with the photo attached where that system keeps photos.
What it never does
No face recognition, ever
No continuous recording; frames are kept only when the wearer says "attach this"
No writes without a spoken confirmation
No use where safety glasses are required (paint, grinding, welding, active jobsites)
No audio retained; speech becomes text and the audio is discarded
Runs under a least-privilege account in your system; your approval chain still applies
Collision repair · dealership service lane
Supplements that leave the bay the same hour.
Estimators and body techs already photograph everything the insurer asks for. What slows the cycle is the walk back to the desk, the supplement that waits until tomorrow, and the parts request that waits at the counter. Narrate it at the car and it is filed before the next panel comes off.
Who wears it
Estimator, teardown or body technician, QC or delivery lead. Service advisors and techs at the lift in a dealership.
Writes to
Your estimating platform (import packet on day one, API write-back once your platform is confirmed), parts approval queue, customer video at delivery.
Not worn in
Paint booth, grinding, welding. Consumer frames are not safety-rated.
Estimated value
$40k to $220k per location per year across recovered tech and estimator time and faster cycle time. An estimate built from published industry figures, not a promise. The pilot measures your numbers.
minutes per estimate% supplements same daycounter trips per tech per dayteardown → approval hoursvideos per delivery
Advisor"Front tires at three, wiper streaking, door ding rear passenger. Customer says brake noise at low speed."
Sightline"2021 Highlander from the VIN. One open recall. Last service eight months ago. RO drafted with three concerns and four photos. Customer video summary is ready. Send the approval text?"
Advisor"Send it."
# repair order · draftconcerns tires (3/32) · wipers · brake noise
recall 1 open (pulled from VIN)photos 4 attached
customerapproval text sent 08:14
The estimate reaches the customer while the tech is still kneeling at the unit.
Surveys put technician paperwork at about 30% of the day, and it gets done in the truck or on Friday night. With both hands on a meter and a flashlight, the phone stays in the pocket. The camera reads the nameplate, the tech says what failed, and the priced estimate and the job summary write themselves.
Who wears it
Service technicians on residential and commercial calls; facilities and plant maintenance techs in low-hazard areas.
Writes to
Your field service platform (Jobber, Housecall Pro, ServiceTitan where API access is enabled) or CMMS (Limble, MaintainX, UpKeep, Fiix). Manuals and specs looked up by model number.
Not worn in
Any zone with a safety-glasses requirement. In customer homes the wearer's own narration is captured; occupant audio is not.
Estimated value
$2k to $22k per technician per year from recovered admin time, fewer second visits and on-site quoting. An estimate built from published industry figures, not a promise. The pilot measures your numbers.
arrival → estimate sentjobs with photos attachedsame-day job summary ratesecond-visit rateestimate close rate
Sightline"Carrier 24ACC636, 2016. Manual loaded. Two prior visits; last one replaced the contactor."
Technician"Capacitor reads 3.2, rated 5. Failed. Send the estimate."
Sightline"Estimate: run capacitor, 5 µF, from your pricebook, $248 installed, with the reading and two photos. Sent to the customer's phone."
# job 1187 · equipment recordreading capacitor 3.2 µF (rated 5.0)estimate line 1 · run capacitor · sent 10:07summary drafted for close-out
General contractors · punch and closeout · superintendents
Forty punch items filed in a twenty-minute walk, zero taps.
Field staff spend hours a week hunting project data and re-typing walk notes in the trailer. A superintendent or closeout foreman talks through the floor; each item lands in Procore or Autodesk Build with the photo, the room, the sub and the due date, and the sub is notified before the walk is over.
Who wears it
Superintendents, punch-list foremen, closeout project managers, owner's reps and building inspectors.
Writes to
Procore (punch items, daily log, observations, photos; RFI lookup by voice) or Autodesk Construction Cloud issues.
Not worn in
Hard-hat zones with mandatory eye protection. Pilots run in punch, closeout and occupied or finished areas.
Estimated value
Documentation time recovered per superintendent, plus items caught on the first walk instead of the second. Rework and remobilization are the larger pool and are measured in the pilot, not assumed.
punch items per houritems with photo + assignee at creationcreation → sub notifieddaily log completion timeback-check pass rate
Eight minutes of walking, five work orders, and the deposit file already has the before and after.
Every vacant day costs rent. A property manager walks the vacated unit and narrates the damage; each finding becomes a work order with a vendor assigned and is compared against the move-in photos of the same spot. No bystanders, no safety gear, no privacy question. The cleanest place to start.
Buildium (read/write API), Yardi Voyager through its Claude connector where your account allows it, or an export packet for AppFolio and others.
Not worn in
Occupied units without notice. Leasing tours are notes-only.
Estimated value
$7k to $38k per 300 units per year from make-ready days, inspection time and deposit documentation. An estimate built from published industry figures, not a promise. The pilot measures your numbers.
minutes per move-out inspectionwork orders within one hourmake-ready daysdeposit dispute rate
Property manager"Kitchen, laminate gouge six inches by the fridge, tenant damage. Bathroom, cracked towel bar. Bedroom two, paint."
Sightline"Three work orders created: ABC Flooring, in-house maintenance, Paint Pros. The kitchen floor was clean at move-in on March 3; both photos are on the deposit file."
# unit 4B · turnWO-3311 laminate repair 4 sq ft · ABC Flooring · highWO-3312 towel bar · maintenance
WO-3313 paint BR2 · Paint Pros
depositmove-in vs move-out photos attached
The pilot
Thirty days. Three seats. Five numbers.
You get
Three pairs of glasses and the phone app installed and paired
One hour of training for the three wearers
Your photo checklist, vocabulary and approval rules configured
Import packet into your system on day one; API write-back once your platform is confirmed
A weekly check-in and a written before/after report
You pay
Hardware at cost, about $1,200 for three pairs
No software or service fee during the pilot
Your own AI and cloud usage, billed by the providers, typically a few dollars per seat per shift
We measure
The five metrics for your workflow, recorded for two weeks before and four weeks during
Wearer feedback in week one and week four
Battery, connectivity and where the glasses could not be worn
No movement on at least three of the five metrics: we walk away and you keep the glasses.
Your system connected with write-back, your approval rules, your photo checklists and vocabulary, wearers trained, a runbook handed over. Price depends on your platform's API and how many stations.
Estimating, FSM, CMMS or property system write-back
Approval queue and audit log
Consent signage and policy templates for your state
Glasses are consumer hardware bought at retail and owned by you. AI and cloud usage is billed by the providers. The phone app is delivered as a developer build during pilots; a public app follows when the glasses platform opens third-party submissions.
Apply
Tell us about one workflow
Pilots start one at a time, in the San Francisco Bay Area first. You will get a written reply within two business days, and a scope before any payment.
The same local memory layer that lets the glasses answer "what did we quote them last year" runs on any Apple Silicon Mac. The free Starter Kit installs it in an afternoon: your files, indexed and searchable from your phone, nothing leaving your machine unless you say so.
The full Lab Kit ($79) adds the phone bridge, scheduled agents, the safety guard and the playbook. One short email a week shows a real build from the lab. No income promises, no tool of the week.
Starter Kit
# Unzip the kitcd sightline-kit
# Check prerequisites, install, register the memory server./install.sh# Point it at your files and index themsightline index ~/Documents/Projects
# Ask from your phonesightline bridge --telegram